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5 Ways a Virtual Phone System can Make Your Business More Professional

One of the biggest challenges small businesses face is that their size (or lack thereof) can make them seem less professional. Of course, you know as well as I do that some one-man-shows could run circles around larger organizations, but in business image is everything. That’s where Synclio can help. Here are five ways you can give your business a more polished, professional image using your virtual phone system.

Toll-Free Number – Having your own 800 number can give your business a much more professional image and allow you to compete, both with larger organizations and with those in your industry that don’t yet have their own toll-free number. Show your customers and potential customers that they’re dealing with a real, solid business – not some fly-by-night firm.

Robust Phone Trees – Even if you’re the only person in the office, giving callers the option to select from a list of extensions and departments instantly gives your business the appearance of being larger, which often equates to legitimacy and trustworthiness. And with unlimited extensions, you can be as creative as you’d like when building out your phone tree.

Find Me / Follow Me – Nobody likes getting voicemail every time they call. But if you’re out on the road, tending to business how can you also be there for your callers? Advanced call forwarding features let you stay connected so that when someone tries to reach you, you’ll get the call wherever you are. Your customers will think they’re your top priority and you’ll never miss an important opportunity.

Custom Greeting – Instead of a stuffy computer generated greeting, create a more personal experience for your callers by recording your own message to greet them when they dial in. If you’re not sure you can pull it off, you can use our professional voice studio and have real professional voice talent record your greeting for you. Have a jingle? You can even incorporate that into your greeting. It’s yours to customize as you see fit.

Visual Voicemail – Traditional voicemail systems often lead to messages being missed or lost, which means opportunities falling through the cracks. Visual voicemail lets you read your messages on your computer or smart phone and organize them just as you would email, making follow up a breeze. Your customers will be impressed with how quickly their calls are returned and you won’t risk missing out on any important leads.

These are just a few of the many ways a virtual phone system can help make a business, no matter how small, appear more professional. The beauty of these systems is their versatility, which means that once you get yours you’ll probably find a dozen other ways it will enhance and benefit your company. If you’re still not sure, why not give our free trial a whirl? We're confident that you and your callers will be impressed with the added level of service and professionalism your new phone system will provide for your business.

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posted by Rebecca Daneault @ 12:51 PM