Wednesday, January 30, 2013 posted by Rebecca Daneault
One of the greatest thing about the web is that it has
opened so many doors for businesses of any size to increase their sales
nationwide – even globally. But the whole “if you build it, they will come”
theory isn’t necessarily going to have your customers knocking down your cyber
walls to give you their hard earned money. There are certain things you must do
to improve your online sales. Good news! We’ve got a few helpful tips to get
you started…
Create demand, even if there isn’t much. Think about Amazon.
How many times have you added an item to your cart only to see a little
indicator that says “only X left in stock”? Strategies like this give the
impression to the customer that they must act now or they’ll miss out on the
item or sale price, and it’s something that you can leverage as well to improve
the chances of closing the deal with your online customers.
Don’t just tell them – show them. Quality content is great, and
the better you describe your inventory, the better. That said, research has
shown that using video to relay product information is much more effective if
pushing a maybe to a yes when it comes to sales. Get creative and put yourself
in your customers’ shoes to figure out what type of video marketing would get
the best results, such as product demos or helpful how-to’s.
Leverage reviews and feedback. You can shout to the rooftops
how fantastic your products are, but when it comes from your customers who have
actually bought and used your products, it’s much more powerful. Let your
satisfied and loyal customers do your marketing for you by providing them with the
opportunity and encouraging them to complete surveys and write reviews. You can
then leverage those good reviews by sprinkling them throughout your website to
encourage new prospects to buy from you.
Use upselling and/or cross-selling techniques to give buyers more
options. Set up your site so that when your customers are shopping,
they’ll see either a similar product that is of higher quality and slightly
more expensive (upselling) or they’ll see another product that complements the
product they’re considering buying (cross-selling). Both of these techniques
can boost sales in some instances, so it’s worth a shot!
With the technology available today, the possibilities for
businesses of any size to market online are virtually limitless. Doing so
successfully, however, takes some work. By employing these techniques, you’ll
have a much better chance of grabbing those online sales and increasing your
bottom line exponentially. What are you waiting for? Get out there and get
selling!
Labels: online marketing, sales tips, small business
posted by Rebecca Daneault @ 1:59 PM