Wednesday, January 30, 2013 posted by Rebecca Daneault
One of the greatest thing about the web is that it has
opened so many doors for businesses of any size to increase their sales
nationwide – even globally. But the whole “if you build it, they will come”
theory isn’t necessarily going to have your customers knocking down your cyber
walls to give you their hard earned money. There are certain things you must do
to improve your online sales. Good news! We’ve got a few helpful tips to get
you started…
Create demand, even if there isn’t much. Think about Amazon.
How many times have you added an item to your cart only to see a little
indicator that says “only X left in stock”? Strategies like this give the
impression to the customer that they must act now or they’ll miss out on the
item or sale price, and it’s something that you can leverage as well to improve
the chances of closing the deal with your online customers.
Don’t just tell them – show them. Quality content is great, and
the better you describe your inventory, the better. That said, research has
shown that using video to relay product information is much more effective if
pushing a maybe to a yes when it comes to sales. Get creative and put yourself
in your customers’ shoes to figure out what type of video marketing would get
the best results, such as product demos or helpful how-to’s.
Leverage reviews and feedback. You can shout to the rooftops
how fantastic your products are, but when it comes from your customers who have
actually bought and used your products, it’s much more powerful. Let your
satisfied and loyal customers do your marketing for you by providing them with the
opportunity and encouraging them to complete surveys and write reviews. You can
then leverage those good reviews by sprinkling them throughout your website to
encourage new prospects to buy from you.
Use upselling and/or cross-selling techniques to give buyers more
options. Set up your site so that when your customers are shopping,
they’ll see either a similar product that is of higher quality and slightly
more expensive (upselling) or they’ll see another product that complements the
product they’re considering buying (cross-selling). Both of these techniques
can boost sales in some instances, so it’s worth a shot!
With the technology available today, the possibilities for
businesses of any size to market online are virtually limitless. Doing so
successfully, however, takes some work. By employing these techniques, you’ll
have a much better chance of grabbing those online sales and increasing your
bottom line exponentially. What are you waiting for? Get out there and get
selling!
Labels: online marketing, sales tips, small business
Wednesday, December 26, 2012 posted by Rebecca Daneault
With hundreds of millions of registered users logging on and
viewing YouTube every single day, it’s no surprise that more and more
businesses are tapping into this powerful resource as part of their online
marketing strategy. But as with anything, there’s a right way and a wrong way
to handle video marketing and if you’re doing it wrong, you may very well be
wasting valuable time and resources. Here are 4 common video marketing mistakes
and tips on how you can avoid them for your business.
Failing to See the Value of Video Marketing – First and
foremost, the biggest mistake a business can make when it comes to video
marketing is not using it at all, or treating it as an afterthought. Given the
fact that the need for fancy equipment and editing work no longer exists, and
the massive worldwide audience of video sites like YouTube, there is really no
excuse to not participate in video marketing.
Assuming Every Video Will Automatically Go Viral – Virality is
the goal of any social campaign, but it’s something that rarely happens all on
its own. The “if you build it, they will come” concept doesn’t apply with
video, especially with some 72 hours of video footage being uploaded to YouTube
every minute. If you want your videos to be seen, you have to do some legwork.
Promote them on your other social media channels, add them to your website and
include them in your email newsletters. The more you get the word out, the
better results you’ll get.
Not Paying Attention to the Metrics that Really Matter – Many businesses
that embark on a video marketing campaign make the mistake of focusing only on
the number of views when they’re assessing their results. The more important
thing to consider is the social aspect. It’s more important that you get people
talking and sharing your video than simply viewing it. That’s why it’s so important
to create dynamic content – because that’s what will ultimately get you the
results you want.
Not Approaching it as a Long-Term Endeavor – Just producing one
or two videos isn’t going to do anything for your business in terms of
successful marketing. Just like any other type of marketing tool, video
marketing should be approached as a long-term endeavor that you continuously
develop and build upon. The more you put into it, the more you’ll get out of it
and it’s something that takes time and patience.
Video marketing is no longer an option for businesses – it’s
becoming a necessity. But if you don’t do your homework and approach it from
the right direction, you could find yourself wasting valuable time and
resources. By avoiding these common mistakes, you can incorporate video into
your overall web marketing strategy to make it much more robust and successful.
Labels: online marketing, small business, video marketing
Wednesday, October 3, 2012 posted by Rebecca Daneault
In today’s electronic age, owning a business is no longer
limited by physical location. Online businesses are being created on a daily
basis and many of them are realizing great success. The key to this is being
able to establish trust amongst your prospects – something that can be
challenging when they can’t physically see your business. It’s tricky, but it
can be done. Here are a few tips to help warm your prospects to your online
business.
Become Accredited with the BBB – Seeing the Better Business
Bureau logo on your website will show customers and potential customers that
you are a trustworthy business. Just be sure that you work hard to keep up
those standards, or it may backfire.
Join Ranks with Already Established Brands – Your prospects may
not have heard of your brand yet, but if you partner with brands that they do
recognize it can go a long way to setting their minds at ease and gaining their
confidence. This can be done through an affiliate program, through paid
sponsorships or by requesting to directly work with another established
business.
Display Your Privacy Policy – People like to see that their
personal information will be kept secure if they do business with you, so make
your privacy policy clearly visible and easy to find on your website. If you
don’t yet have a privacy policy, get one stat!
Use a Reputable Payment Processor – If you do any type of
product sales online, be sure you are offering your customers a secure way to
make payment. Alleviate their fears by using a processor that is reputable such
as
PayPal or
Google Checkout. These platforms
offer several layers of protection for consumers, which is a good thing - for
them and for you.
Build Your Online Presence – The more recognizable your brand,
the more trustworthy it will become, so do your part to establish yourself in
other areas online. Become active on social media platforms, ask for reviews
from satisfied customers and boost your PR by participating in guest blog posts
and other media resources.
Establishing a cyber identity can be challenging, especially
if your business is relatively new. These tips will help you generate more
trust amongst your customers and prospects and further solidify your brand as
one they can rely on.
Labels: online marketing
posted by Rebecca Daneault @ 1:59 PM