Wednesday, October 3, 2012 posted by Rebecca Daneault
In today’s electronic age, owning a business is no longer
limited by physical location. Online businesses are being created on a daily
basis and many of them are realizing great success. The key to this is being
able to establish trust amongst your prospects – something that can be
challenging when they can’t physically see your business. It’s tricky, but it
can be done. Here are a few tips to help warm your prospects to your online
business.
Become Accredited with the BBB – Seeing the Better Business
Bureau logo on your website will show customers and potential customers that
you are a trustworthy business. Just be sure that you work hard to keep up
those standards, or it may backfire.
Join Ranks with Already Established Brands – Your prospects may
not have heard of your brand yet, but if you partner with brands that they do
recognize it can go a long way to setting their minds at ease and gaining their
confidence. This can be done through an affiliate program, through paid
sponsorships or by requesting to directly work with another established
business.
Display Your Privacy Policy – People like to see that their
personal information will be kept secure if they do business with you, so make
your privacy policy clearly visible and easy to find on your website. If you
don’t yet have a privacy policy, get one stat!
Use a Reputable Payment Processor – If you do any type of
product sales online, be sure you are offering your customers a secure way to
make payment. Alleviate their fears by using a processor that is reputable such
as
PayPal or
Google Checkout. These platforms
offer several layers of protection for consumers, which is a good thing - for
them and for you.
Build Your Online Presence – The more recognizable your brand,
the more trustworthy it will become, so do your part to establish yourself in
other areas online. Become active on social media platforms, ask for reviews
from satisfied customers and boost your PR by participating in guest blog posts
and other media resources.
Establishing a cyber identity can be challenging, especially
if your business is relatively new. These tips will help you generate more
trust amongst your customers and prospects and further solidify your brand as
one they can rely on.
Labels: online marketing
posted by Rebecca Daneault @ 4:40 PM