How Our ‘Find Me/Follow Me’ Service Can Help You Never Miss Another Call

Business never sleeps. As the sun goes down on one market it rises over another—and even on the same street, people seem to be ticking to a completely different set of biological clocks.

To stay competitive in this modern world, businessmen have long realized that the traditional idea of ‘regular operating hours’ no longer applies. So the challenge, especially to smaller players who cannot afford after-hours staff, has become that of coping with ‘irregular operating hours’.

This is still more challenging if your line of work requires frequent travel.

For instance, let’s say that you’re an electrician in business with another partner. You don’t want to miss any calls—but neither of you can become a permanent fixture in the office.

You could hire a receptionist—but that’s an extra salary to pay, and it’s not like the phone is constantly going off the hook...you simply want to be there when it does.

Another option would be to include your mobile phone numbers in all your ads—but consider that you may not want to make your personal phone numbers public, and getting another set of business phones is again running a significant expense. Then, you also want to avoid giving the impression of a disjointed operation (a first impression is only made once) and a single contact number just looks so more professional.

Find Me/Follow Me is a service offered in conjuncture with a virtual phone system and a powerful tool in this kind of situation.

Basically, it lets you keep all your phone numbers—office, mobile, home, etc—under your profile. Then, whenever a call is destined for you, the system would automatically start dialing every number in succession until you are reached (or route it to your voicemail if you chose not to answer).

So whether you’re out on a site, at home, or in the office, you’ll always be able to take the call. Moreover, since the call is placed to the company’s main line and the subsequent rerouting is performed within the system, none of your personal contact numbers will be revealed in the process, and the public will always be dealing with a single number.

This protects your privacy and promotes your company's brand-recognition!

A virtual IVR has many additional features to let you fully control the way calls are handled by the automated system, thereby helping you find that elusive balance between work and personal life.

The Find Me Follow Me service, as part of our virtual phone system, provides a reliable, cost effective call handling solution that will ensure you'll never miss another call—keeping both you and your customers happy!

To learn more about the features of a virtual phone system, check out: ‘Anatomy of a Virtual Phone System: What’s in it, and Why You Need It?’

Labels: asterisk, business, call routing, cloud computing, cost saving, customer service, find me follow me service, IT, phone system, technology, virtual IVR, virtual PBX, virtual phone, voicemail