Wednesday, November 28, 2012 posted by Rebecca Daneault
It’s that time of year again
– time when people everywhere start thinking about taking time off and spending
it with family and friends. Your employees are no exception. So how do you
handle these inevitable requests that all tend to come in at the same time
while also focusing on keeping your operation up and running? Here are some
helpful tips to keep your ship afloat while also providing your valuable
employees with the much-needed time off that they deserve.
Establish a Clear Policy
– Before you can really manage your staff’s time off you first have to have a
clear and specific vacation policy in place. This will spell out exactly how
much time off each employee gets and the steps required in order to be granted
time off. Make sure that each member of your team understands the policy and
that any changes or updates are communicated to everyone. This will make it
easier to keep everyone on the same page.
Set a Deadline – Last
minute requests can easily cause chaos and interrupt important business
functions, so be sure to let your employees know when they have to submit their
time off requests by. This will help you to plan staffing and divvy up the
workload accordingly so that everything continues to run smoothly and the staff
that’s still working doesn’t get overwhelmed.
Encourage Teamwork – Remind
your team that they are the ones that are directly impacted by the time off
each of them takes and encourage them to work together to coordinate their
vacation schedules. This will foster a sense of teamwork and staff empowerment
and will also make your job easier, since most requests for time off will
already have been worked out in terms of coverage by other employees. It’s a
win-win.
Develop a Fair System – Whether
it’s a lottery system, performance driven or based on seniority, come up with a
system that keeps time off requests distributed fairly, and be sure to document
and communicate it well. When everyone is aware of the policy there are no
surprises and you’ll be better prepared to manage your staffing schedule.
Post Your Holiday Schedule ASAP
– As soon as you have granted some time off for the upcoming holiday season,
post the schedule for others to see. This will help people to quickly identify
available dates and encourage them to request time off in a timelier manner.
Last minute requests can be frustrating for you, and denial of these requests
can be equally as frustrating for your employees. The sooner you communicate
what’s going on, the better for everyone.
Managing your staff’s time
off during the holidays can be challenging, but with these tips, you will
ensure that the process runs smoothly and your business still functions in the
most efficient way possible.
Labels: human resources, small business tips
Wednesday, November 21, 2012 posted by Rebecca Daneault
Did you know that of the nearly 30 million small businesses
in the US,
almost half of them are home-based? That’s a pretty impressive number, yet
there are still a number of myths and misconceptions that deter people from
this type of venture. We’re here to quell those untruths and show you why
starting a business from your home can be highly successful and worth taking
the chance.
You need a lot of capital. The answer to this really lies in
the type of business you are thinking of starting. Not every venture requires a
lot of money up-front, and some don’t require much overhead to run. You don’t
have to break the bank or look for investors right away. Just determine how
much you need to start off slow, and see where it takes you.
It’s going to take up all of my time. Many would-be
entrepreneurs put off starting their own business because they are under the
mistaken impression that it has to be a full time operation right from the
get-go. This isn’t true at all! Some of the most successful home-based
businesses started out with just a small investment of time each week. Once
things begin to take off, then you can begin to devote more time to making the
business flourish.
You need a lot of experience. Not every successful business
venture was started by an expert or even a professional. The key is not
experience as much as it is passion. If you have an idea and you feel it’s
something that can be turned into a money-making venture, go for it. If you’re
really not sure where to begin, do a little research first. All it may take is
getting your feet wet and then, with time, the experience will come.
You’ll get bombarded with taxes. Home-based businesses are
subject to the same taxes as other small businesses, but keep in mind that they’re
also eligible for a number of tax breaks and deductions on expenses such as
accounting software, office equipment, licenses and insurance. Before you write
off the idea of a home-based business because of tax reasons, check with an
accountant to learn the truth about what to expect. It may be much less of a
burden than you’re anticipating.
Too many small businesses fail. While it is true that nearly
half of all small businesses don’t make it past the first five years, that
doesn’t necessarily mean that yours will be one of those statistics. Passion,
determination, dedication and hard work can help you overcome these odds and
achieve success. Remember, it’s better to take a chance than regret never
trying.
Home-based businesses don’t have to be scary endeavors,
doomed to fail and cost you tons of time and money. If you plan accordingly,
play it smart and take your time, you can beat the odds and emerge from the
rubble a smashing success.
Labels: entrepreneur, home business, home office, small business
Thursday, November 15, 2012 posted by Rebecca Daneault
No matter how much we wish it weren’t true, there are only
so many hours in a day. As a busy business owner, you’re probably using just
about all of them. If you want to continue to be successful, it’s important
that you are able to really get the most out of each and every moment of your
day; otherwise you risk becoming overwhelmed and letting things fall through
the cracks. Here are a few helpful tips on maximizing your time to get the most
out of your days.
Start with a list. Seems kind of obvious, but many people forgo
this step figuring they can keep track of everything they need to do in their
heads. Unfortunately, the lengthier your to-do list the greater the chances of
you forgetting something important. At the beginning of each day (or at the end
of the previous one), make a list of all of things you need to accomplish, in
order of importance. As you go through and complete each task, check it off and
move to the next. This will keep you focused and on target.
Cut yourself some slack. It would be awesome if every day you
were able to tackle every item on your task list, but we all know that
sometimes it’s just impossible. Things pop up at the last minute and priorities
shift from day to day. If you can’t finish an item on your list, just tack it
on to the next day’s list and cut yourself a little slack. Tomorrow’s another
day.
Be flexible with your schedule. If there’s one thing about
business it’s that it’s fluid. Things change all the time, so you must be able
to adjust accordingly. If something suddenly crops up that takes priority over
other things on your list, don’t panic and abandon your whole schedule for the
day. Simply take a moment to look things over, determine what things you can
move around or postpone until tomorrow, and rearrange accordingly. You’ll be
back on track and your day won’t be thrown completely off course.
Multitask whenever possible. This is especially easy now with
the mobile technology that we have at our disposal. Instead of juggling a
schedule that requires you to be stuck in the office all day, use technology to
maximize your time. A virtual phone system can help with this, offering
features like
group
calling and
find
me/follow me. This way you can still stay connected from wherever you are,
allowing you the freedom to be on the go and tackle what needs to be done!
Learn to let go. There comes a time when we have to admit we
are overwhelmed and do something about it. If you have other team members, pick
one or two that you trust and train them on a few tasks that you feel
comfortable delegating. If you don’t have employees, consider outsourcing
through a site like
oDesk. Once these tasks
are off your plate you will be freed up to focus on more important things, like
growing your business.
Unfortunately, as much as we will it to be true, there will
never be any more hours added to the day. Make the most of the time you are
given by implementing these strategies. They will help you to maximize your
time, stick to your schedule and ensure that everything that needs to get done
does.
Labels: organization, small business tips, time management, virtual phone system
Monday, November 12, 2012 posted by Rebecca Daneault
Just as with most components of running a business,
marketing isn’t a one-size-fits all task. What works for one company may not
necessarily have the same results for another. But just because you may be able
to adopt a different strategy than another business in your industry doesn’t
mean that your chosen strategy will be flawless. In fact, just about any
marketing technique may result in various errors. The good news is five such
mistakes are common enough that you can anticipate them and plan ahead to avoid
committing them for your business.
Forgetting About Existing Customers – Aiming for new clients is
an essential part of any business that wants to experience growth (and, who
doesn’t), but don’t forget about those loyal customers who helped you get your
start. More importantly, not only is obtaining new customers much more costly,
but studies have shown that existing customers
spend
an average of 33% more than new ones. Can you afford to lose that? Make
your existing clientele feel important and valued by offering perks and rewards
for repeat business.
Approaching Social Media Too Broadly – Some businesses make the
mistake of trying to be all things at all times on social media. What
inevitably ends up happening is that it quickly becomes overwhelming and many
simply abandon the strategy altogether. Instead of spreading yourself too thin,
figure out where the largest concentration of your target audience is likely to
be, and focus your efforts there. This is much more manageable, and will set
you up better for success.
Dropping Prices Too Low – Some companies think that they can
increase sales if they just drop their prices a little bit more. While this
technique may work for mega corporations like Walmart, it’s not necessarily the
approach a small business should take. In fact, this can be dangerous and you
may end up losing money in the long run. Instead, try other alternatives, such
as adding a ‘9’ to the end of your prices (like $9.99 or $49). Research has
shown that psychologically this makes people feel that they are saving money.
Not Clearly Telling Your Story – Most businesses need some type
of funding, but in order to get it, you have to be able to clearly and
accurately deliver your story – your mission – to investors. If you can’t,
chances are, nobody will buy into what you are trying to do. You are surely
passionate about what you do, so let that passion come through in your
thoughts, words and actions and make sure you’ve got your ducks in a row before
you pitch for funding.
Not Keeping Online Info Up to Date – Would you allow the front
of your brick and mortar building to become old and dilapidated? Of course not!
That would turn customers off and cost you business. Your online presence
should be the virtual front door of your business; therefore it should be
treated with as much care as your physical one. Make sure your website and blog
are kept up to date, and that your online prices are accurate at all times.
Otherwise, you risk losing a ton of potential new business.
Marketing a business isn’t an easy task, and it’s often a
trial and error experience. Knowing what things to avoid can help keep you on
track and better prepare you for success.
Labels: marketing, small business tips
Wednesday, November 7, 2012 posted by Rebecca Daneault
One of the most important things to making a business
successful is solidifying your brand. This means making your brand more
recognizable and developing strong, lasting relationships with your clients
that will help to perpetuate future success, both in repeat business and in
word-of-mouth referrals. So how does one effectively develop and deliver their
brand message so that it accomplishes these goals? Here are several tips on how
you can come up with that perfect message that will really get results.
Take a look around you first. Check out your competitors.
What is the message that is working for them, and how are they delivering it
effectively? Obviously you can’t (and wouldn’t want to) copy them, but doing a
quick competitive analysis can help provide the inspiration you need and get
your creative juices going. Identify things that you like about their message,
and things that you don’t and work from there to develop your own.
Next, spend some time getting to know your customers.
Understanding what your target audience wants and needs can help you define and
position your business for success. After all, you’d be nothing if it weren’t
for them, right? Learn about how people are using your products or service. This
will help you to identify new opportunities and further hone your message so
that it really makes the mark with your clientele.
Now that you have some insight about your competitors and
what your customers want and need, you can use that information to begin to
develop your message. To begin, ask yourself the following questions:
~ What does your business stand for?
~ What pain points do you address?
~ What problems do you solve?
~ What makes you stand out from your competition?
The next step is defining what your tone and voice will be.
What you have to say is just as important as how you actually deliver it, so
this is important. Once you have the tone and voice hammered down, make sure
that all of your communications reflect this, from web content and blog posts
to social media activities to print advertising. Wherever you plan on sharing
your message, make sure you do it consistently across the board.
Finally, once you’ve got your message and tone ready to go,
it’s time to start using it. Just remember, these things are not set in stone.
As with anything in business, your brand message should be fluid and scalable.
Measure and tweak it as needed until you feel comfortable and begin getting the
response you desire.
Labels: brand marketing
posted by Rebecca Daneault @ 8:09 AM