Sunday, December 30, 2012 posted by Rebecca Daneault
It’s no secret that one of the keys to running a successful
business is recruiting and retaining stellar employees. So what can you do to
keep your team happy and loyal? Simple: empower them. Studies have shown that
when employees feel empowered, they have a much stronger commitment to the
company they work for because they feel like they are truly part of it, and not
just a number. That said, here are 4 simple ways you can give your team the
autonomy they deserve.
Include them in decision making. Planning on changing a policy
or procedure? Why not ask your employees to weigh in? After all, the decisions
you’re making will likely impact them directly, right? Who better to ask for
input than the very people who are doing the work, day in and day out? By
including your team in your decision making activities, you will show them that
you value their opinion and they will repay you with loyalty and respect.
Allow more flexibility. Break away from that 40-hour-a-week
mentality and embrace a more flexible idea of working. With today’s technology,
businesses can be run successfully from anywhere – whether it’s an office, a
home or even on the road, in your car. Employ cloud technology such as
web-based software and a
virtual phone system
to give your team the freedom and flexibility to do their work wherever they
happen to be and show them that you trust them to get the job done.
Establish solid teams. Create hard-working teams that are designed
to nurture and highlight each person’s strengths, and clearly communicating
that each team member plays an integral role in the overall success of the
business as a whole. This places a level of importance on every employee and
shows them that even though they are a part of a group, they are individually
important to you.
Provide opportunities for choice. Even choices that seems
insignificant, such as where to hold a business meeting or where to order lunch
from, can have a strong positive impact on your employees. Wherever possible,
offer as many choices as you can and gather opinion from your workforce. More
importantly, honor their requests and suggestions fairly and thank them for
their valuable feedback.
Want a loyal, stable team? Empower them by putting these
simple tips into action for your business. You’ll be amazed by the results.
Labels: human resources, small business tips, virtual office
Wednesday, December 26, 2012 posted by Rebecca Daneault
With hundreds of millions of registered users logging on and
viewing YouTube every single day, it’s no surprise that more and more
businesses are tapping into this powerful resource as part of their online
marketing strategy. But as with anything, there’s a right way and a wrong way
to handle video marketing and if you’re doing it wrong, you may very well be
wasting valuable time and resources. Here are 4 common video marketing mistakes
and tips on how you can avoid them for your business.
Failing to See the Value of Video Marketing – First and
foremost, the biggest mistake a business can make when it comes to video
marketing is not using it at all, or treating it as an afterthought. Given the
fact that the need for fancy equipment and editing work no longer exists, and
the massive worldwide audience of video sites like YouTube, there is really no
excuse to not participate in video marketing.
Assuming Every Video Will Automatically Go Viral – Virality is
the goal of any social campaign, but it’s something that rarely happens all on
its own. The “if you build it, they will come” concept doesn’t apply with
video, especially with some 72 hours of video footage being uploaded to YouTube
every minute. If you want your videos to be seen, you have to do some legwork.
Promote them on your other social media channels, add them to your website and
include them in your email newsletters. The more you get the word out, the
better results you’ll get.
Not Paying Attention to the Metrics that Really Matter – Many businesses
that embark on a video marketing campaign make the mistake of focusing only on
the number of views when they’re assessing their results. The more important
thing to consider is the social aspect. It’s more important that you get people
talking and sharing your video than simply viewing it. That’s why it’s so important
to create dynamic content – because that’s what will ultimately get you the
results you want.
Not Approaching it as a Long-Term Endeavor – Just producing one
or two videos isn’t going to do anything for your business in terms of
successful marketing. Just like any other type of marketing tool, video
marketing should be approached as a long-term endeavor that you continuously
develop and build upon. The more you put into it, the more you’ll get out of it
and it’s something that takes time and patience.
Video marketing is no longer an option for businesses – it’s
becoming a necessity. But if you don’t do your homework and approach it from
the right direction, you could find yourself wasting valuable time and
resources. By avoiding these common mistakes, you can incorporate video into
your overall web marketing strategy to make it much more robust and successful.
Labels: online marketing, small business, video marketing
Tuesday, December 11, 2012 posted by Rebecca Daneault
As a small business owner, you know that being successful is
all about cutting costs and reducing overhead wherever possible. But sometimes
business owners find themselves scratching their heads, trying to figure out
where the money is going and why it seems to keep mysteriously slipping away.
It’s not a mystery – in fact, there are several common ways that a business may
be losing money without even realizing it. Here are 4 such ways, and how you can
correct it if you’re one of the victims.
Office Rental and Equipment – If you currently rent office
space, it may be time to take a step back and examine a couple of things.
First, do you really need that space, is its size appropriate, or could you downsize,
and would something like sharing an office with another business be a more
affordable option for you? In terms of equipment, you should also be sure that
what you have is only what you need, otherwise you are probably wasting money.
Consider such cost-effective alternatives such as cloud computing and
virtual phone systems (we happen to know
someone who can help you with this one!).
Insurance – Ever heard of the term “insurance poor”? It
basically means that you’re spending way too much on a “what if”. Of course
insurance is important, especially for a business, but it’s also important to
conduct an audit from time to time to make sure you’ve got the right amount and
type of coverage, and whether there’s a chance you could be saving money,
either by combining multiple policies or switching providers. Just be sure to
check any potential new insurance companies out to make sure they are
financially sound before switching.
Marketing Activities – You need to market your business, but
are you really sure the money you’re spending is getting the type of return it
should? Marketing is a funny thing – what works for one business may be a
disappointing failure for another, and there are so many different methods and
techniques. That’s why it’s so important to consistently measure and analyze
your results. This will help you to quickly learn what’s working and what isn’t
so you can stay on top of your marketing spend.
Networking or Trade Events – It may seem like a great idea to
attend these types of things to learn about your industry, how to become more successful
and to network with other influential people. Before you do, however, make sure
the costs associated make the outcome worthwhile. Often when you add up
expenses such as registration fees, airfare, hotel stays and food, what you end
up getting out of these events isn’t worth what you spent to attend them.
If you’re going to make it in business, especially given
today’s economy, you have to find ways to cut costs. More importantly, you have
to make sure that the activities and investments you’re currently involved in
are not costing you more money than they’re worth. These are just four such
things to watch for. As long as you are diligent and ever-aware, you’ll be able
to stay on top of your expenditure and manage it in a way that is always
profitable.
Labels: budget, small business
Sunday, December 9, 2012 posted by Rebecca Daneault
False advertising is more than just something that can lose
you potential customers – it’s something that can actually land you and your
business in hot water legally. But it’s so tempting to just tweak that ad copy
to make your product or service seem that much better – to really catch your
prospects’ eye and draw them in. Well, as tempting as it is, it’s definitely
not worth it and you should take the appropriate precautions to ensure that all
of your advertising is always on the up and up. Here’s how.
Always Keep a Good Inventory – If there’s a particular item
you’re advertising, do your best to have enough on hand to accommodate
customers as they come in to claim the offer. Otherwise, it may be perceived as
a clever yet sneaky ploy just to draw people into your store. What’s worse, if
you try to up-sell a customer when that product runs out, you’re toeing the
line of the law. Instead, consider offering a raincheck – it’s a much better
gesture of customer service.
Don’t Pull a “Bait and Switch” – This type of scheme involves
advertising a certain product or service for a very attractive price, but not
selling that same product or service when someone comes in to claim the offer.
Blatant upselling makes this practice unlawful and could get you in a lot of
trouble. A good way to determine if a business is involved in this type of
advertising is when their sales representatives are actively discouraged from
selling the advertised item, or would be compensated significantly more if they
sell something more expensive.
Make Sure the Small Print Matches the Big – Posting an offer in
big, bold letters but offering something totally different in teensy weensy
print at the bottom right hand corner is also a big no-no. Reserve the small
print for things like legitimate disclaimers or further explanation of
exclusions. Otherwise you may end up with more trouble than you bargained for.
Be Cautious with “Green” Claims – Over the past few decades,
more and more businesses began shifting toward better practices to help reduce
their carbon footprint, but be careful when using the terms “green” or “eco-friendly”
in your advertising. The FTC has set forth
specific guidelines
in order to prevent the false claims or exaggerations of environmentally
friendly business practices. Unless you specifically meet these guidelines,
avoid using these terms in your advertising.
Stay Away from “Going Out of Business” Type Sales – Unless, of
course, you are going out of business. Most states enforce a strict timeframe
on liquidation sales (for instance, in Washington you can’t host a going out of
business sale unless you will be closing or relocating within 14 days of the
posted advertisement). Be sure that you understand and comply with the laws in
your state to avoid hefty penalties.
Advertising for your business plays a critical role in your
success, but there’s a fine line that you have to be careful not to cross when
it comes to what might be considered false advertising. Before you draft up
that print ad or put together a script for your on-air promotion, make sure you
keep the things listed above in mind and do your due diligence to ensure that
your claims are clear and accurate. Not only is it just better business
practice overall, but it will also keep you from running into any costly legal
snags along the way.
Labels: advertising, marketing, small business tips
posted by Rebecca Daneault @ 9:59 AM